Request Order Fulfillment by a DecoNetwork Store in Shopify

When your Shopify store is integrated with DecoNetwork (DN) and set to use manual fulfillment, the orders are not automatically sent to DN for processing after a customer completes a purchase. Instead, each order must be manually reviewed and submitted by the store operator to the connected DN Fulfillment Center (FC). This article provides a step-by-step guide on how to manually submit fulfillment requests to DecoNetwork from Shopify, ensuring your orders are processed smoothly and without delays.

Prerequisites

Before you begin, ensure that:

Your Shopify store is fully operational with a Custom Third-Party Order Fulfillment App installed.
You have administrative access to your Shopify account.
The DN FC has installed the Fulfill Shopify Orders App in DecoNetwork.
A connection has been set up with DecoNetwork store.

For installation and setup instructions, please refer to the respective guides.

To Request Order Fulfillment by a connected DecoNetwork Store

Access the Shopify Admin and log in with your credentials.
From the Shopify Admin dashboard, select Orders from the left-hand menu.
Click on the order number of an unfulfilled order.

The order page will be loaded.

Click the image to enlarge.
Update the Location:
- Click "..." at the top right of the fulfillment panel.
- Select Change location from the dropdown list.
  
  The Change location setting will appear in the fulfillment panel.
- Click on the current location after "Assign selected items to:"
  .
Select the DN third-party fulfillment app from the dropdown list.
Click on the Change location button.
Click on the Request fulfillment button.
Click on the Send fulfillment request button.

The order will appear in the Orders tab of the Fulfill Shopify Orders page.

Click the image to enlarge.