The Campaigns section in Business Hub is where you manage orders from all your campaign stores. For information on how to create, configure, and manage campaign stores, read the help article, Create and manage a campaign store.
The Campaigns page displays a view of the campaigns hosted by your Fulfillment Center. On this page, you will be able to view campaigns organized by different stages of the campaign process.
Prerequisites
- You must have Administrator, Sales Manager and/or Sales Team permission to use this feature.
- You must have the Campaigns app enabled
In this article, you will learn how...
- To view your Campaigns list
- To sort Campaigns
- To search for Campaigns
- To view and process orders for a Campaign store
To view your Campaigns list:
- Log into your DecoNetwork website.
- Browse to Business Hub > Campaigns.
The main work area shows the campaigns hosted by your Fulfillment Center.
The Active tab is selected by default. Each of the other tabs show campaigns in a particular stage of the campaign process. The stages are explained as follows:
- Active: campaigns that are still live, i.e. the store is still active and accepting orders.
- Ready: campaigns that are ready for processing. Campaigns are ready for processing once the end date has been reached and the minimum quantity is met.
- Production: campaigns that are currently in production.
- Closed: campaigns that are no longer active. A campaign can be closed as a result of the following circumstances:
- All ordered products have been produced and shipped
- The end date has been reached and the minimum quantity has not been met
- The campaign has been manually canceled.
The following fields are displayed for each campaign:
- #: the unique identifying number of the campaign.
- Name: the name of the campaign.
- URL: the campaign store's web address.
- Start: the start date of the campaign.
- End: the end date of the campaign.
- Goal: the sales goal set for the campaign, i.e. the number of units expected to be sold.
- Min Qty: the minimum number of units required to be sold in order for the campaign to go into production.
- Qty: the number of units that have been sold.
- Orders: the number of orders that have been placed through the campaign store.
- Requirements Met: An indication of whether the minimum quantity requirement has been met. A cross indicates that the minimum has not been met. A tick indicates that the minimum has been met.
To sort Campaigns
By default, campaigns will be sorted by campaign number. You can change how the Campaigns list is sorted by clicking on any of the enabled field names (highlighted in blue) in the header row.
An initial click on a particular field name will cause the list to be sorted by that field, in descending order. Clicking on the same field name again will cause the list to be sorted by that field in ascending order.
The current sort field will be indicated by the field name cell being filled with a gray background. The current sort order will be indicated by a down arrow or an up arrow after the field name. A down arrow indicates descending order and an up arrow indicates ascending order.
To search for Campaigns
You can search for particular campaigns using any of the active fields in the table. Search for campaigns by typing or selecting a value in one or more of the fields in the row directly below the header row and then clicking on the Search button at the end of the row.
You can quickly reset the search fields by using the Ctrl and ALT keys. Holding down the Crtl and ALT keys will turn the Search button into a Clear Search button. Click on the Clear Search button while holding down Ctrl + ALT to clear the filters and return the orders list to an unfiltered list.
Text Search Fields
Text fields are indicated by a blank box. To search using a text field, click inside the box and enter the string that you want to search for.
Start/End Date Search Fields
Date search fields also have a small black triangle in the bottom-right of the search box.
To search by date:
- Click within the date field box.
A popup is displayed, containing a drop-down list with time period options.
- Select a specific time period within which you want to search for campaigns.
OR
- Select "Between:" to specify a custom date range.
- Click on the calendar icon in the From field, select a date using the Date Picker tool, then click OK when you have picked the desired date. Do the same for the To field.
- Click OK.
To view and process orders for a Campaign store:
- Log into your DecoNetwork website.
- Browse to Business Hub > Campaigns.
The main work area shows the campaigns hosted by your Fulfillment Center.
You can choose to view campaigns that are currently active, campaigns that are ready for production, campaigns that are in production, and campaigns that are closed by clicking on the Active, Ready, Production, and Closed tabs respectively. Active campaigns are shown by default.
- Click on the View link beside the campaign store you wish to view.
The Store View of the selected campaign store will be loaded.
Store View shows the following information for a campaign store:
- Created: the date on which the store campaign was created.
- Close Date: the date on which the campaign store is set to be closed. The close date is set during the campaign creation process. Customers will not be able to purchase from the store after this date.
- Goal: the sales goal set for the campaign, i.e. the number of units expected to be sold.
- Minimum Qty: the minimum number of units required to be sold in order for the campaign to go into production.
- Qty: the total quantity of items ordered.
- Orders: the number of open orders.
- Value: the total value for all orders.
- Name: the name of the campaign store.
- URL: the website address of the campaign store.
- Description: the description of the campaign store.
While in the Store View you can do the following:
- Move orders to production. (Use the Move to Production command in the Actions list. The command will only be enabled for production-ready campaigns that have met the minimum quantity requirements). All the campaign's orders will be moved into production after the command is issued.
- Mark orders/line items that are ready for production as Produced or Shipped. (Select orders using the checkboxes to the left and within the order column to enable the Mark as Produced and Mark as Shipped buttons at the top left of the Orders table).
- Raise purchase orders for all items required to fulfill the campaign orders. (Use the Raise Purchase Order command in the Actions list. The command will be enabled when one or more orders/items requiring purchase orders exist).
- Download a production sheet. (Use the Download Production Sheet command in the Actions list). This command will consolidate all campaign orders into a single PDF. The production sheet will give total quantities of items ordered.
- Send a note to the campaign store owner. (Use the Add Note for Campaign Owner command in the Actions list).
- Cancel the campaign. (Use the Cancel Campaign command in the Actions list).
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