This article explains how to close or disable an affiliate customer's promo store and gather a total of each product sold to send to the customer.
Watch the following video for instructions on how to close a customer's promo store and gather the total quantities sold.
There are a couple of options you can use to close a store. However, the recommended option is to redirect the traffic to the website to an alternate URL. This is the most flexible option as it ensures that all data for the store is maintained and makes it possible the store to be reopened at a later date if required.
To close a store by redirecting to a different URL:
- Log into your DecoNetwork Website.
- Browse to Admin > Websites.
- Select Manage for the website you want to configure.
- Click Store Configuration, then 404 Redirects.
- Click Add Redirect.
- Enter the old and the new URL.
- Click Save.
To gather a total quantity of products sold:
You can use the export orders feature to obtain data about products sold between a certain date range.
- Log into DecoNetwork and browse to Admin > Reports > Export Orders.
- Click the Settings button to configure how the export will function.
- Export date lets you set the triggering event after which the order will be exported. For example, if the product was ordered on the 10th, and invoiced on the 12th, an export of invoiced products from the 11th onwards will pick up this order. If the Export date was set to Ordered (the 10th, which is before the export date), this would not be included in the export.
- Export Order Columns lets you select which columns (pieces of transaction data captured at order time) are exported when doing a CSV summary export.
Click on the Select Order Summary Columns button to open the selection popup.
Tick the checkboxes of the data you want to be exported.
- Export Order Item Columns lets you select which data points are exported during a CSV line item export.
Click on the Select Order Line Items Columns button to open the selection popup.
Tick the checkboxes of the data you want to be exported.
- Export Order Item Generic Line Items lets you set which generic items are exported during a CSV line item export, for example, shipping fees, rush order fees and so on.
- MYOB Order Export Options lets you make configuration options if making an MYOB export. You can set the customer name to export orders against (as MYOB exports must be made against a single customer), the account number for that customer, tax code, tax-free code, and tax-free exports code.
- Choose between CSV, Quicken, Shopworks, or MYOB
- Select Create Export
You will then be asked to select an export method.
- Choose the export method:
- Choose 'Export New Orders' to create an export history of all the new orders made since your last export.
- Choose 'Export orders between a date range' to create an ad hoc export of all the orders made between specific dates.
- Click Save to save the changes.
The server will then process your request and download the file to your system. The report will also be available to download or view via the Order Summary button.
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