How to Configure Shipping Methods & Connect Shipstation in DecoNetwork

This article provides an overview of how shipping works in DecoNetwork and how to integrate with ShipStation to calculate accurate shipping rates and streamline order fulfillment. The video below summarizes the key configuration steps, and the rest of this article expands on the main concepts with annotated screenshots and tips.

In this article

• Prerequisites
• Why configure shipping methods?
• Why use ShipStation?
• Step 1: Enable Live Shipping Rates via ShipStation
• Step 2: Configure Shipping Methods
• Step 3: Customize Each Shipping Method
• Step 4: Add Custom Shipping Methods (e.g., Customer Pickup)
• Step 5: Configure Pickup Email Template
• Step 6: Connect ShipStation for Order Processing
• Step 7: Process Orders in ShipStation
• Additional resources

Why Configure Shipping Methods?

Before processing orders, you must set up how customer orders will be delivered: via carriers (FedEx, UPS, USPS) or customer pickup. Proper configuration ensures accurate shipping charges, quotes, and customer communication.

Why Use ShipStation?

ShipStation simplifies shipping with:

• Access to multiple carriers from one platform
• Discounted bulk shipping rates
• Automated order sync, label creation, and tracking emails

Step 1: Enable Live Shipping Rates via ShipStation

1. In ShipStation:
   • Navigate to Account → API Settings and generate a V1 API Key (valid for 12 months).
   • Copy both the API Key and Secret Key.
2. In DecoNetwork:
   • Go to Admin → Settings → Shipping Methods.
   • Click Add Live Shipping Carrier and select ShipStation.
   • Paste in the API Key and Secret Key.
   • Click Save to enable live rate calculations.

Step 2: Configure Shipping Methods

Once ShipStation is linked, select which carrier services to offer to customers.

1. Click the Choose Methods button next to ShipStation.
2. Select services like USPS First Class, Priority Mail, UPS Ground, UPS Next Day, etc.
3. Save your selections.
4. Reorder methods by dragging—for example, cheapest first, fastest last.

Step 3: Customize Each Shipping Method

• Edit each method to set:
  • Maximum delivery time (e.g., 4 days)
  • Percentage markup (10–20% to cover handling)
  • Free shipping threshold (e.g., free UPS Ground over $200)
  • Availability settings (limit by store or region)

Step 4: Add Custom Shipping Methods (e.g., Customer Pickup)

1. Click Add Custom Shipping Method.
2. Name it (e.g. “Customer Pickup”), set price (usually $0), and specify availability.
3. Select or create an email template for this method.
4. Save the new method.

Step 5: Configure Pickup Email Template

For pickup methods, use a tailored email instead of “Order Shipped.”

1. Go to Settings → Email & Order Templates → Email Templates.
2. Click on the New Order Email button in the Web Store Order Emails section;
3. Create a template like “Pickup Ready” with:
   • Subject: “Your Order is Ready for Pickup”
   • Body: Include pickup location, hours, and address.
4. Assign this template to the pickup shipping method.

Step 6: Connect ShipStation for Order Processing

1. In ShipStation, go to Selling Channels → Connect a Store.
2. Select Custom Store, and enter your DecoNetwork store URL from the Ship Order Sync section.
3. Enter your DecoNetwork admin username and password.
4. Prefix all statuses with SS_ (e.g. SS_Shipped).
5. Test the connection, ensure all lights are green, and click Connect.

Step 7: Process Orders in ShipStation

• Search by order number once synced.
• Enter final package dimensions and weight.
• Select or confirm shipping method; compare rates and delivery times.
• Use preset configurations for faster processing.

Additional Resources

• Connect with ShipStation for live shipping estimates
• Shipping Methods in DecoNetwork
• Email Templates Guide