Setting up accurate quotes and orders is central to your operations in DecoNetwork. Business Hub makes this process seamless by allowing you to build quotes from scratch, attach artwork, calculate decoration costs automatically, and convert quotes into orders once approved and paid for. This article walks you through the process and best practices for creating quotes and orders using DecoNetwork’s powerful tools.
💡 Tip: Practice entering a few historical quotes or orders before working with live customer data. This will help your team become familiar with the workflow and avoid potential errors.
In this article
- Prerequisites
- Step-by-step overview
- 1: Access the Sales & Service section
- 2: Create a new quote
- 3: Add line items
- 4: Add and configure artwork
- 5: Enter quantities & review pricing
- 6: Duplicate line items
- 7: Add extra charges/fees
- 8: Override pricing or add notes
- 9: Save & send the quote
- 10: Manage orders after approval
- Additional tips
- Additional resources
Prerequisites
- Access to Business Hub (Sales & Service).
- At least one customer profile (or permissions to add one).
- Configured product markups and decoration pricing for accurate quotes.
- (Recommended) Defined price levels and tax/shipping settings.
- (Optional) Artwork files and approved brand guidelines, if quoting branded items.
Step-by-Step Overview
1. Access the Sales & Service Section
Navigate to Business Hub > Sales & Service to access the Quotes section.
- Click Add New Quote to get started.
1 Quotes screen with “Add New Quote” button highlighted
2. Create a New Quote
- Select an existing customer or add a new one.
- Enter a Quote Name, Customer PO Number, Expiration Date, and Ship By Date at the top of the form.
Quote form with top-level fields filled in
3. Add Line Items
You have three main options for adding products:
✅ Option 1: Previously Ordered Products
Reuse a past quote/order line item for the same customer.
✅ Option 2: Free-Form Product
Ideal for quick entries (e.g., “Gildan 5000, black, DTF print”).
⚠️ Note: Free-form products bypass decoration pricing logic and are not ideal for automated workflows.
✅ Option 3: Add New Product from Catalog
This is the recommended method.
- Click Add New Product
- Search for the product (e.g., “Gildan 5000”)
- Use the product selector to filter by category, brand, supplier, etc.
- Select the product and load it into the design tool.
Product selector
4. Add and Configure Artwork
- Upload a customer design or select a saved design.
- Use the built-in design tool to position artwork.
- DecoNetwork will automatically calculate decoration pricing based on your configured pricing matrices.
🎯 Best Practice: Always map artwork colors properly and verify if an underbase is needed for dark garments.
Design tool with uploaded logo
5. Enter Quantities and Review Pricing
- Enter size breakdowns for each line item.
- The system will calculate:
- Blank price (based on supplier + markup)
- Decoration price (based on method, colors, and impressions)
Size/quantity entry with pricing breakdown
6. Duplicate Line Items for Variations
- Use the Copy Line Item feature to duplicate artwork on different products or color variations.
- The system links the decoration to share screens (for screen printing) and reduce cost.
- You can override colors or unlink designs if needed.
1 Copy line item
2 Remap artwork colors
7. Add Extra Charges or Fees (Optional)
- Add screen fees, artwork fees, or custom charges like “Color Change.”
- You can define new charges or reuse saved ones.
1 Extra charges button
2 Extra charges options
8. Override Pricing or Add Notes
- Override blank or decoration prices as needed.
- Add internal notes for production or line item notes for specific instructions.
1 Override Price
2 Add notes
9. Save and Send the Quote
- Click Save & Email to send the quote to the customer.
- The customer can view, approve, or reject the quote via their profile.
- Once approved and paid (or terms met), it becomes an Order.
Save and Send the Quote
10. Manage Orders After Approval
Once a quote is approved:
- It automatically converts to an order (if payment terms are met).
- Use the Orders section to:
- View history and communication logs
- Apply payment/refunds
- Track production and download worksheets
- View financials and commissions
Approved quote converted to an order
⚠️ Important: Avoid managing artwork or raising POs directly in the Orders section. Use the Processing area for production tasks.
Additional Tips
- 🧪 Test with Old Orders: Before using live jobs, enter historical orders to build familiarity.
- 🔍 Use the Search: Access related guides and videos from the Help Center.
Additional Resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket—our Client Services team is ready to assist!
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