Decoration process availability determines where a decoration method can be used throughout DecoNetwork. By configuring availability rules, you can control whether a decoration process is available in Business Hub only or also on your websites, and restrict it to specific stores or store groups.
Configure Decoration Process Availability
In This Article
- Prerequisites
- Why configure decoration process availability?
- Open the availability settings
- Configure decoration process availability
- Best practices
- Troubleshooting
- FAQs
- Additional resources
Prerequisites
- You must have Administrator access.
- At least one decoration process must already be configured.
- If restricting availability to specific websites, the required stores or store groups should already exist.
Why configure decoration process availability?
Availability rules let you decide where each decoration process can be used across your DecoNetwork platform.
Benefits include:
- Limit decoration methods to Business Hub for internal use.
- Make decoration methods available on customer-facing websites.
- Restrict decoration methods to selected stores or store groups.
- Offer different decoration capabilities across multiple storefronts.
- Prevent customers from ordering decoration methods that are not supported by a particular store.
Open the Availability settings
- Log in to Admin.
- Select Decoration Processes.
- Click the decoration process you want to configure.
- Select the Availability tab.
Open the Availability tab for the decoration process you want to configure.
Configure decoration process availability
- Choose where the decoration process should be available:
- Business Hub only: Makes the decoration process available for internal users only.
- Business Hub and Websites: Makes the decoration process available in Business Hub and eligible websites.
- Configure website availability.
- By default, you can prevent all websites from using the decoration process.
- Add individual stores or store groups that should have access.
- Enable or disable availability for each selected store or group.
- Save your changes.
Availability rules showing Business Hub, Websites, Store Groups and Individual Stores
Best Practices
- Only enable decoration processes on websites that can actually fulfil those orders.
- Use store groups to simplify management when multiple stores share the same decoration capabilities.
- Restrict specialty decoration methods to the stores that offer them.
- Review availability settings whenever new stores are created.
- Test storefronts after changing availability rules to ensure customers see the correct decoration options.
Troubleshooting
A decoration process doesn't appear on my website
Verify that:
- The decoration process is configured for Business Hub and Websites.
- Your website or store group has been granted access.
- The decoration process is enabled.
A decoration process appears on the wrong website
Review the availability rules and confirm the correct stores and store groups have been allowed or denied access.
Changes aren't visible immediately
Refresh the storefront and clear your browser cache if necessary to ensure the latest configuration is displayed.
FAQs
Can I make a decoration process available only in Business Hub?
Yes. Select the option that limits the decoration process to Business Hub only.
Can different websites use different decoration methods?
Yes. Availability rules allow you to enable or disable each decoration process for individual stores or store groups.
Can I disable a decoration process for every website by default?
Yes. You can deny website access globally and then selectively allow only the stores or store groups that should use the decoration process.
Should I use store groups or individual stores?
Store groups are recommended when multiple websites share the same decoration process availability, making administration easier.
Additional Resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket – our Client Services team is ready to assist!
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