Store Artwork Approval Settings

The Artwork Approval Settings control whether customer artwork must be reviewed and approved before production begins. This ensures that any decorated products submitted through your store meet expectations before they are processed in production.

Prerequisites

Why use artwork approvals?

Artwork approvals add an important quality control step to your workflow by requiring confirmation before production begins.

• Prevent production errors by verifying artwork before printing
• Give customers confidence by allowing them to approve designs
• Reduce reprints and wasted materials
• Standardize approval workflows across stores

Configure artwork approval settings

Step 1: Access the Artwork Approval settings

1. Log into your DecoNetwork website.

2. Navigate to: 
   Admin → Websites → Manage → Administration → Artwork Approvals

   

   The Artwork Approval Settings page will load

   

   Navigate to Artwork Approvals from the Administration menu

Step 2: Choose your approval behavior

1. Locate the setting: 
   Enable order artwork approval for all orders submitted via webstore checkout containing decorated items

2. Select your preferred option from the dropdown:

   • Default (Yes/No): Uses the global setting defined by your Fulfillment Center. The current default value will be shown in brackets.
   • Yes: Automatically creates an artwork approval for all decorated orders submitted through the store. When the order is opened in Business Hub, the Order artwork requires approval option will already be enabled.
   • No: No artwork approvals will be created automatically. Orders will proceed directly into production without requiring approval.
   This setting applies only to Internet orders submitted via your webstore. Orders created manually in Business Hub are not affected.

Best practice tips

• Use Yes for custom or high-value decorated products to reduce errors
• Use No for simple or repeat designs where approval is unnecessary
• Use Default if you want centralized control from the Fulfillment Center
• Combine artwork approvals with clear customer instructions to streamline turnaround time

Troubleshooting

• No approvals are being created: Check if the setting is set to No or overridden by Fulfillment Center defaults
• Approval checkbox missing in Business Hub: Confirm the order originated from the webstore and includes decorated items
• Unexpected approval behavior: Verify whether the store is using the Default setting

FAQs

Does this apply to manually created orders?
No. This setting only applies to orders submitted through the webstore.

What happens when artwork approval is enabled?
An approval request is automatically created, and production should not proceed until the artwork is approved.

Can I override this per order?
Yes. You can manually adjust the approval requirement within Business Hub.

Additional resources

• Artwork Approvals List
• Upload artwork for approval