Global Font Management for the Online Designer

A font is a collection of characters with a consistent design and size. In a web store’s Online Designer, customers can select from available fonts to control the appearance of the text they add to a product.

Global Font Management lets you control which fonts are available in the Online Designer across all affiliate stores linked to your Fulfillment Center. You can limit the default font library to a curated subset, control whether affiliate stores can manage their own font availability, and (optionally) restrict which fonts can be used specifically for team names.

In this article

• Prerequisites
• Why use Global Font Management
• Step 1: Manage general font availability
• Step 2: Restrict fonts available for team names
• Step 3: Upload custom fonts
• Step 4: Add special language characters for custom fonts
• Best-practice tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

In this article

• Prerequisites
• Why use Global Font Management
• Step 1: Manage general font availability
• Step 2: Restrict fonts available for team names
• Step 3: Upload custom fonts
• Step 4: Add special language characters for custom fonts
• Best-practice tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

1. Log into your DecoNetwork Website.

2. Browse to Admin → Websites.

   

   

3. Select Global Designer Settings, then Global Font Management.

   

   The font management settings are displayed in the main work area.

   

   Click the image to enlarge.

   

   The Options at the top control global access to the font-related settings for affiliate web stores.

   
   • Manage available fonts toggles the ability to change your font settings. When this option is unticked, you will not be able to:
     • allow affiliates to choose the fonts they want available in their stores
     • allow affiliate stores to upload their own fonts
     • choose which fonts you want to be available in affiliate stores
   • Allow stores to sub-select their own availability will, when enabled, add an extra menu item in the affiliate website configuration menu that allows affiliate store administrators to make their own font selections from a subset of the globally available fonts. When enabled, affiliate store administrators will find font management settings under Designer Settings → Font Management. If not enabled, affiliate store administrators will not have access to font management settings.
   • Allow stores to upload their own fonts will enable an Upload Custom Font button for affiliate store administrators on their font management configuration page, allowing them to upload their own custom printing fonts.
   • Restrict fonts in team names will, when ticked, enable fonts to be limited for team names.

   Below the options are the lists of presently installed fonts for each decoration process your Fulfillment Center supports. DecoNetwork provides a comprehensive font library, free of charge and without restriction.

   The font list for each decoration process is displayed in its own tab.

   

   The treeview on the left side of the screen lets you view the installed fonts by category. New printing fonts can be added via the Upload Custom Font button on the right-hand side of the breadcrumb and action bar.

4. Tick the Manage available fonts checkbox.

   

5. Select the tab of the decoration type you want to manage fonts for.

   

6. Select the fonts that you want to be available for the selected decoration type.

   The table of fonts lets you choose the fonts that will be available for use as regular text and for use as team name text. Each font can be enabled or disabled.

   

   For each decoration process, you can select a Default, which is the font that will be initially selected in the Online Designer.

   Use the treeview to filter the fonts by category.

   

7. When you have finished selecting your fonts, click Save at the bottom of the screen.

   Changes to Global Font Management settings affect all affiliate stores that use your Fulfillment Center. Most Fulfillment Centers will not need to grant affiliate stores access to change their font settings, however, if granted the corresponding affiliate store font configuration area is found under Admin → Websites → [Manage] → Designer Settings → Font Management.

   Fonts in the Designer

   In a store, the fonts that you enable here will be available when the customer adds text to a product in the Online Designer, then clicks on the text options field of the text in the text properties.

   

   Click the image to enlarge.

   

Step 2: Restrict fonts available for team names

1. Ensure the Manage available fonts option is ticked.

2. Tick the Restrict fonts in team names checkbox.

   

   A set of sub-options will be displayed allowing you to filter the list of fonts on display:

   • Show All Fonts: will display all fonts available for use as regular text and as team names.
   • Show only Regular Text Fonts: will display only fonts currently selected for regular text.
   • Show only Team Name Fonts: will display only fonts currently selected for team names.

   The Team Name columns will only be available in the font table if the Restrict fonts in team names option is selected.

   

   Click the image to enlarge.

   

3. Select the fonts and the default you want to be available for team names.
4. Click Save at the bottom of the screen.

Step 3: Upload custom fonts

1. Click the Upload Custom Font button to upload a new printing font into the system for your affiliate stores to use.

   The Upload Custom Font dialog will be displayed.

   

   

   

2. Click Browse/Choose file. (The button name will depend on the browser you are using).

3. Select the font file you want to upload using the File Upload popup.

   The acceptable file formats for printing fonts include:

   • TTF: TrueType fonts, and
   • OTF: OpenType fonts

4. Tick the Confirm Copyright checkbox to acknowledge that you have permission to use the font that you want to upload.

   Note

   • You cannot upload embroidery fonts.
   • Fonts can only be uploaded one at a time.
   • If you want to upload a copyrighted font, make sure you have the appropriate license to use it. In most cases, to allow customers to customize the products that you offer using the copyrighted font, you will need to purchase a server license for that font.

5. Click Upload.

   The Custom Font Details popup will be loaded.

   

6. Click Add beside the font style of your choice to add more styles (Optional).

   The File Upload popup will be displayed allowing you to upload a file for the font style.

7. Enter Minimum Size and Maximum Size for the font (Optional).

   These settings refer to the font height. They are useful for limiting the fonts to a reasonable size to ensure embroidery quality.

8. Select the Category and sub-category for the font you are uploading.

9. Click Save to commit the changes.

   Once you have uploaded a custom font, you will have the opportunity to open the Custom Font Details popup again to modify the font. Click the modify link beside your custom font to modify it.

   

   Click the delete link beside a custom font to remove it.

Step 4: Add special language characters for custom fonts

Special Character Set Support

If you upload custom fonts that contain special character sets, such as Chinese, Japanese, Korean, Arabic or Hebrew, you need to make sure that you select the correct language code in order for the characters in the font to display correctly.

To do this:

1. Click on the Add Language button in the Custom Font Details popup.

   

   The Add Language popup is displayed.

   

2. Select the appropriate language code for the font you are uploading.

   
3. Click OK, then click Save.

Best-practice tips

• Curate fonts by use-case: enable only the fonts you actually want customers and affiliates to use.
• Set sensible Defaults for each decoration process so customers start with an appropriate font automatically.
• Be cautious with affiliate permissions: only enable sub-selection or uploads if you’re comfortable with affiliates managing fonts.
• Use team-name restrictions to keep team personalization consistent and readable.
• Validate licensing before uploading any proprietary or commercial fonts.

Troubleshooting

I can’t find Global Font Management

• Confirm your account is on the Premium or Enterprise plan.
• Confirm you are logged in with an administrator account.

I can see the page, but I can’t edit any font settings

• Make sure Manage available fonts is ticked.

Affiliate stores can’t access font settings

• If you want affiliate administrators to manage a subset of fonts, enable Allow stores to sub-select their own availability.

The Upload Custom Font button isn’t available for affiliates

• Enable Allow stores to upload their own fonts (global setting).
• Confirm the affiliate admin is in their store’s Designer Settings → Font Management.

FAQs

Can I manage fonts on the Standard plan?

You can’t use Global Font Management on Standard because affiliate stores aren’t available. However, you can manage fonts per store via Websites → Designer Settings → Font Management.

Can I upload embroidery fonts?

No. You can only upload printing fonts (TTF/OTF). Embroidery fonts cannot be uploaded.

Can I upload multiple fonts in one upload?

No. Fonts can only be uploaded one at a time.

What does “Restrict fonts in team names” do?

It allows you to set a dedicated list of fonts available for team name text, separate from the general font list.

Additional Resources

• How to Upload and Turn Off Custom Fonts For the Online Designer
• Store Designer Settings