The Product List displays all products available in your DecoNetwork system, including those imported from supplier catalogs and custom products you have created. From here, you can search, filter, and manage products to maintain accurate pricing, availability, and configuration.
In this article
- Prerequisites
- Why use the Product List
- Access the Product List
- Manage products
- Add New Product
- Search Products
- Bulk Actions
- Best-practice tips
- Troubleshooting
- FAQs
- Additional Resources
Prerequisites
- You must have Administrator access.
- Products must already be added via supplier catalogs or created manually.
Why use the Product List
The Product List is your central workspace for managing your catalog. It allows you to quickly locate products, review pricing configurations, and take action across multiple items.
- Maintain pricing accuracy: identify products with custom pricing rules applied.
- Save time: filter and manage large catalogs without reviewing products individually.
- Improve consistency: ensure products follow your intended pricing structure.
- Bulk manage products: apply updates efficiently across multiple items.
Access the Product List
- Log into your DecoNetwork system.
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Go to Admin → Products.
The main work area shows a categories list, a search bar, a bulk actions list, and an Apply Action command along with the list of products selected from supplier catalogs and other products you have added to DecoNetwork.
The products list shows the thumbnail image, code, name, supplier, product group, and the prices for the decoration processes that can be applied to each product.
Manage products
Categories
For the purposes of searching and arranging your products, supplied products are assigned to categories. The left section of the main work area contains a toolbar and the product category tree that lets you manage your categories.
A product will appear in the product listing when the category to which it is assigned is selected in the product category tree.

For information on how to manage product categories, see the Product Categories help article.
Sort Products
Clicking Sort will open the Sort screen, which allows you to manually re-arrange the display order of your products.
The Show products in sub categories checkbox, when ticked, will show the products contained within all the sub-categories as well as the main category when a main category is selected. Leaving the Show products in sub categories checkbox ticked will allow you to sort the products globally across all categories. Un-ticking the Show products in sub categories checkbox will allow you to sort within each individual category.
The root node of the tree view "All" will not be affected by the Show products in sub categories setting as every product belongs to the "All" category, regardless of its specific category setting.
Use the arrow buttons to move a product up or down. The arrow button with a line above will move a product to the beginning of the products list. The up arrow button will move a product up one place. The down arrow button will move a product down one place. The arrow button with a line below will move a product to the end of the products list. Clicking and holding down the button with both up and down arrows allows you to drag a product to a different position in the list.
Import Products
The Import button contains the option to Import Products, and the option to Import Inventory Levels.

- For information on importing products, see the Importing Products article
- For information on importing inventory levels, see the Import Inventory Levels article
Add New Product
Use the Add Product button to expand your product offering. You can choose to add products from a supplier catalog or create your own custom products.
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Supplier Product: Add products directly from integrated supplier catalogs, which include predefined product details and pricing.
Learn how to add a Supplier Product -
Custom Product: Create your own products with fully customized pricing, descriptions, and configuration.
Learn how to add a Custom Product
Search Products
Simple Search
Use the Search field to search for products by product code, color, description, and name.
Use Advanced Search filters
The Advanced Search panel allows you to refine product results using multiple filters at the same time. This helps you quickly locate specific products or audit your catalog without manually reviewing each item.
Use filters to narrow down the products displayed in the list.
Filter Groups Overview
Filters are grouped by purpose to help you quickly refine results:
- Product Identification: Product Group, Brand, Supplier, Product Code, Product Name
- Status & Availability: Status, Supplier Status, Availability
- Configuration: Product Type, Pricing, Inventory Tracking, Has Categories
- Pricing Analysis: Pricing Overrides
Status Filters
Supplier
Use the Status filter to find products based on their lifecycle or condition:
- All: Show products of all statuses.
- Active: Shows only products marked as active.
- Inactive: Shows only products marked as inactive.
- Unconfigured: Shows only products that have not been fully configured.
- Error: Show only products that have configuration errors.
- Deleted: will show only products that have been deleted.
- Closing Out: will show only products that have been flagged as closing out products, i.e. products that can not be sold below inventory.
- Out Of Inventory: will show only products that have zero inventory.
Supplier Status
The Supplier Status search filter lets you search for products by the following supplier statuses:
- All: will show products of all supplier statuses.
- Current: will show only products with the supplier status of "Current".
- New: will show only newly added supplier products.
- While Stocks Last: will show only supplier products that will only be available until stock is sold out.
- Coming Soon: will show only supplier products that will be available soon.
- Not Available: will show only supplier products that are not currently available.
Product Configuration Filters
Product Type
The Product Type search filter lets you search for products by the following product types:
- All: will show products of all types.
- Smart Selected: will show only products that have been added to your Fulfillment Center through Smart Select.
- Manually Selected: will show only products that have been manually added to your Fulfillment Center from the Supplier Product list.
- Custom Product: will show only custom products.
Availability
The Availability search filter lets you search for products by the following availability specifications:
- All: will show products of all types.
- Webstores Only: will show products that are only available in webstores.
- Business Hub Only: will show products that are only available in Business Hub.
- Business Hub and Webstores: will show products that are available in both webstores and Business Hub.
Pricing
The Pricing search filter lets you search for products by how they are priced:
- All: will show both products that use catalog pricing and custom-specified pricing.
- Catalog Price: will only show products using catalog pricing.
- Specified Price: will only show products using custom specified pricing.
Inventory Tracking
The Inventory Tracking dropdown list contains the options, "All", "Enabled", and "Disabled". Selecting All will show all available products. Selecting Enabled will filter the product list to show only products with inventory tracking enabled, and selecting Disabled will show only products with inventory tracking disabled.
Has Categories
The Has Categories dropdown list contains the options, "All", "Yes (Categorized)", and "No (Uncategorized)". Selecting All will show both categorized and uncategorized products. Selecting Yes (Categorized) will filter the product list to show only categorized products, and selecting No (Uncategorized) will show only uncategorized products.
Pricing Overrides Filter
Bulk Actions
Bulk actions for the product list in DecoNetwork provide an efficient way to manage large volumes of products within your store. With bulk actions, users can perform various tasks such as activating/deactivating, deleting/undeleting multiple products, exporting inventory levels, exporting products, setting product availability, modifying product categories, or assigning product groups simultaneously, saving valuable time and effort.
To delve deeper into how to utilize these powerful features effectively, be sure to check out our detailed article specifically dedicated to products list bulk actions.
The Bulk Action drop-down list lets you process products in bulk using one of the following bulk processing actions.
- Set Inactive Status: lets you set the status of the selected products to inactive.
- Set Active Status: lets you set the status of the selected products to active.
- Delete Products: lets you delete the selected products.
- Undelete Products: lets you restore the selected deleted products.
- Export Inventory Levels: lets you export the inventory levels for the selected products to a CSV file.
- Export Products: lets you export the data for the selected products to a CSV file.
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Set Availability: lets you set the availability of the selected products.
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Modify Categories: lets you modify the categories of the selected products.
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Assign Product Group: lets you choose a product group for the selected products.
Click here for detailed information about product groups.
Tick the checkboxes of products you want to apply the bulk action to, select the bulk action from the dropdown list, then click Apply Action.
Best-practice tips
- Use Product Group defaults as your baseline, then override only where needed.
- Regularly review products with overrides to avoid unintended pricing issues.
- Combine filters (e.g., Supplier + Pricing Overrides) for faster audits.
Troubleshooting
I can’t find a product
- Check that the correct Category is selected in the left panel.
- Enable Show products from all subcategories in Advanced Search.
- Clear or reset filters (set all dropdowns to All).
- Try using the Search field with product name or code.
No products appear in the list
- Reset all filters to All.
- Ensure the selected category contains products.
- Check if filters such as Status or Availability are restricting results.
Products are missing from my webstore or Business Hub
- Check the Availability setting for the product.
- Ensure the product is set to Active.
- Confirm the product is assigned to the correct category.
I can’t find products with specific configurations
- Use Advanced Search filters such as Product Type, Pricing, or Inventory Tracking.
- Combine filters to narrow results more effectively.
I can’t find products with custom pricing
No products appear in results
- Reset filters to All.
- Confirm products exist in the selected category or supplier.
Bulk actions are not applying
- Ensure at least one product checkbox is selected.
- Confirm you clicked Apply Action after choosing the bulk action.
- Check your permissions to ensure you have access to perform the action.
Products appear but pricing or details seem incorrect
- Review the product’s pricing setup and product group settings.
- Check if any custom pricing or overrides have been applied.
- Confirm supplier pricing has been updated correctly.
FAQs
What is the Product List used for?
The Product List is used to view, search, filter, and manage all products in your DecoNetwork system, including supplier and custom products.
What is the difference between Simple Search and Advanced Search?
Simple Search allows quick keyword searches, while Advanced Search lets you filter products using multiple criteria such as status, supplier, pricing, and availability.
Why can’t I see some products?
Products may be hidden due to filters, category selection, availability settings, or inactive status. Reset filters or check category selection to troubleshoot.
What does “Active” vs “Inactive” mean?
Active products are available for use in your system, while Inactive products are hidden and cannot be selected or sold.
What is a custom (specified) price?
A specified price is a custom price applied to a product instead of the default supplier or product group pricing.
What is a pricing override?
Does this change pricing?
Can I update multiple products at once?
Yes. Use the Bulk Actions dropdown to apply changes to multiple selected products at the same time.
How do categories affect products?
Categories control how products are organized and displayed. A product must be assigned to a category to appear when that category is selected.
Does filtering change my products?
No. Filters only control what is displayed. They do not modify product data.
What is inventory tracking?
Inventory tracking determines whether stock levels are monitored for a product. When enabled, stock quantities affect availability.
Can I apply changes to multiple products?
Yes. Use the Bulk Action option to update multiple products at once after filtering.
Additional Resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the to submit a support ticket—our Client Services team is ready to assist!
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