This guide shows Shopify-connected Fulfillment Centers how to download products from a Shopify store into the linked DecoNetwork (DN) affiliate store and map them to the correct blank products and designs. Proper mapping keeps your DN catalog accurate, reduces order exceptions, and ensures designs land in the right decoration areas during production.
In this article
Prerequisites
- Your Shopify store is live and has the Custom Third-Party Order Fulfillment App installed.
- You have administrator access to your DN account.
- The Shopify Order Fulfillment App is installed in DN.
- The DN affiliate store is connected to the Shopify store.
Why product & design mapping matters
- Accurate fulfillment: Ensures the Shopify product/variant matches the correct DN blank and size/color.
- Right-first-time decoration: Maps the intended design, area, process, and sizing so jobs move straight to production.
- Fewer exceptions: Minimizes manual fixes caused by unmapped products or missing designs.
- Catalog consistency: Keeps DN aligned with what’s sold in Shopify, reducing customer confusion.
- Speed & scalability: Streamlines onboarding new products and reduces back-and-forth between teams.
Step 1: Download products from Shopify
The ability to download and manage products directly with the Shopify Order Fulfillment App enables you to keep your product catalog in your DN store up-to-date with the connected Shopify store.
- Log into your DecoNetwork website.
- Browse to Admin > Websites.
Click on the Manage button beside the store you want to configure.
- Select FulFill Shopify Orders from the Store menu.
The Fulfill Shopify Orders page is loaded in the work area.
- Click on the Download Products button.
Once downloaded, products from your Shopify store will be listed in the Products tab of the Fulfill Shopify Orders page.
Step 2: Filter products by status
Effectively managing products requires filtering them by status to prioritize those that need attention.
- Navigate to the Fulfill Shopify Orders → Products.
- Tick the checkboxes of all the products you want to fulfill.
- Click on the Status field located at the top of the product list and select the desired state.
Use the Status filter to surface items that still need mapping.
- Eligible: Products that meet all the criteria for integration or processing but have not yet been selected or mapped. These products are ready for the next steps in your workflow, such as mapping or assigning designs.
- Selected: Products that have been chosen for mapping or further action. They are in the queue to be worked on, meaning that you or your team have marked them for processing.
- Blank Product Mapped: Products that have been mapped to a blank product but lack designs. This status indicates that the basic blank product mapping is complete, but the product still needs design mapping.
- Blank Product Needs Mapping: Products that have not yet been mapped to any blank product. These products are awaiting the initial mapping process, which involves associating them with the appropriate blank products in your product catalog.
- Design Needs Mapping: Products that have been mapped but still require a design to be assigned. This status indicates that while the product has been mapped to a blank product in your catalog, the design element is missing and needs to be assigned.
- Fully Mapped: Products that have been thoroughly mapped to a both design and a blank product. This means that each product has a designated design and is associated with a specific blank product variant. Consequently, all necessary details for both the customization and production processes are in place, ensuring that the product is ready for order fulfillment.
- Error: Products that encountered issues during the mapping process or integration. These errors could be due to data inconsistencies, missing information, or other problems that need to be resolved before the product can proceed.
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Ineligible: Products that do not meet the criteria for mapping or integration, either due to missing critical information, unsupported formats, or other reasons. These products are excluded from the current mapping process and may require adjustments or re-evaluation.
Reset the filter by selecting “All”.
Step 3: Map products (blank products & variants)
- Navigate to the Fulfill Shopify Orders → Products.
- Identify Unmapped Products.
Tip: Use the Status filter Blank Product Needs Mapping to quickly queue all unmapped items. Color indicators help you see what’s already mapped.
The Status column is color-coded so that you can identify unmapped blank products and designs at a glance. Unmapped blank products/designs are highlighted in yellow.
Mapped blank products/designs are highlighted in green.
You can use the Status filter to look for unmapped products by selecting "Blank Product Needs Mapping".
These are the products that require mapping.
- Click on the Match Product command for the product you want to map.
The Match Product popup appears containing the matching options for the product.
- Click on the Select Blank Product box.
The Select Product popup appears.
- Search for the matching product and click on it to select it.
The variants of the Shopify product are matched with the variants of the selected blank product.
Use Match Product to link Shopify items to DN blanks and confirm variant alignment.
- Click OK in the Match Product popup.
The "Blank Product" status be highlighted in green once a blank product has been successfully mapped. If a design was uploaded for the product in Shopify before it was downloaded into the DecoNetwork store, the "Design" status will also be highlighted in green.
To see the mapped design, click on the product name, then click on the Designs tab in the Match Product popup.
Step 4: Map designs (area, process, size & position)
If a design was attached to a Shopify product before download, DN will automatically recognize the design as mapped. However, if no design was uploaded, you will need to complete this step manually.
- Confirm Product Mapping.
Make sure the product is already mapped. If not, refer to the tutorial above on mapping products.
Mapped products are marked with a green "Blank Product" status. Additionally, the product name appears instead of the "Match Product" command.
- Click on the mapped product name to open the mapping options for a product.
The Match Product popup appears.
- Select the “Designs” tab to access the design matching options.
- Area: Lets you choose where the design will be positioned; Body, Left Chest, or Right Chest.
- Process: Lets you choose the default decoration process.
- Design: Lets you to decide if the mapped product will include a design. If it does, you can then select the design to apply.
- Set Area (e.g., Body, Left Chest, Right Chest) and default Process.
- Click on the Design field and choose Select/Upload Design from the dropdown list.
- Click on the Select Design command that appears.
The Select Image popup loads.
- Select an already uploaded design or click on the Upload Files button to search for the design on your device.
- Click OK once you have uploaded and selected the design to be mapped.
The design is placed on the product in the selected area.
- Adjust position and size as needed.
- Click OK.
Auto-mapping behavior: If Shopify included a design at the time of download, DN highlights Design in green and shows the mapped artwork in the popup’s Designs tab.
Best-Practice Tips
- Standardize naming: Keep product names/options consistent across Shopify and DN to improve variant matching.
- Map in batches: Filter by Blank Product Needs Mapping and process groups of similar products.
- Verify variants: Spot-check sizes/colors after mapping to avoid mis-decorations.
- Pre-attach designs in Shopify: Doing so can speed up DN recognition and reduce manual steps.
- Lock in defaults: Set sensible default Area and Process for each product type.
Troubleshooting
- “Error” status: Reopen Match Product and confirm the DN blank exists, is active, and variants align.
- Can’t find the DN blank: Ensure the blank product is enabled for the affiliate store and available for sale.
- Variant mismatch: Compare Shopify option names/values to DN size/color codes and adjust to match.
- Design won’t upload: Check file format/size; try uploading to the product’s design library first.
- Design not appearing after upload: Re-select it in the Designs tab and save again.
FAQs
- Do I need to map every product? Yes—each Shopify product you plan to fulfill in DN must be mapped to a DN blank; designs should also be mapped where applicable.
- Can I bulk-map products? You can batch your workflow using status filters and repeat the mapping steps across selections; variant confirmation is still required.
- What happens if I later change the product in Shopify? Re-download products and re-verify mapping. New variants or option changes may require remapping in DN.
- Does DN remember my mapped design settings? Yes. Once saved, DN retains the selected design, area, process, and positioning for that product mapping.
Additional Resources
- Shopify & DN Integration Part 1: Shopify Setup Guide
- Shopify & DN Integration Part 2: Enabling Integration in DN
- Shopify & DN Integration Part 3: Establishing Connection in DN
- Shopify & DN Integration Part 4: DN Product Mapping Guide (this article)
- Workflow by Shopify Operator: Managing Orders for DN Fulfillment
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