Correspondence Settings

Correspondence settings in a Fulfillment Center admin allow you to configure options for all email and order correspondence sent from your DecoNetwork system.

Prerequisites

• You must have administrator access to use this feature

To Configure Correspondence Settings:

1. Log into your DecoNetwork Website.
2. Browse to Admin > Settings.

   

   

3. Click Email & Order Templates, then Correspondence Settings.
   
4. Configure the settings as required.
   

   Click the thumbnail to enlarge.

   • Logo: Click Select Image to upload a logo that will appear on order PDFs.
   • Allow stores to upload own logo: Tick this checkbox to allow affiliates to upload their own logo to be used on order PDFs from their store.
   • Attach invoice with order-shipped email: Tick this checkbox to include the invoice as an attachment with order-shipped emails.
   • Attach invoice with internet order email: Tick this checkbox to include the invoice as an attachment with Internet order emails.
   • Attach invoice with Business Hub order email: Tick this checkbox to include the invoice as an attachment with Business Hub order emails.
   • Record emails in Business Hub: Tick this checkbox to make the reply address of emails sent by DecoNetwork route back through DecoNetwork servers, allowing the email communication to be recorded and displayed in Business Hub.
   • Default plain message: This is the default marketing message that is injected into all email templates using the tag {{ message_plain }}. Editing this text area will set the marketing message for all emails that use the message_plain tag - this is recommended due to ease of administration, however, the injected message can be edited at the specific email level if required. The format of this text is plain text, no formatting is required.
     
   • Default HTML message: This is the default marketing message that is injected into all email templates using the tag {{ message_html }}. Editing this text area will set the marketing message for all emails that use the message_html tag - this is recommended due to ease of administration, however, the injected message can be edited at the specific email level if required. The format of this text is in HTML.
     
5. Click Save.