Connect with Australia Post for live shipping estimates

Connecting Australia Post to DecoNetwork allows your website to display real-time shipping estimates during checkout using Australia Post delivery services. Rates are calculated automatically based on the order destination, package weight, and the selected Australia Post services, helping provide customers with accurate shipping costs while reducing the need to manually maintain shipping tables.

In This Article

• Prerequisites
• Why connect Australia Post?
• Step 1: Open Shipping settings
• Step 2: Manage live shipping carriers
• Step 3: Add Australia Post as a live carrier
• Step 4: Enter your Australia Post API key
• Step 5: Test and save the connection
• Step 6: Choose Australia Post shipping methods
• How to obtain your PAC API key
• Best-practice tips
• Troubleshooting
• FAQs
• Additional resources

Prerequisites

Why connect Australia Post?

Connecting Australia Post to DecoNetwork allows your store to automatically retrieve live shipping estimates during checkout.

• Display accurate shipping rates: Customers see real-time Australia Post pricing based on the contents of their order.
• Reduce manual maintenance: Eliminate the need to manually maintain flat-rate shipping tables.
• Offer multiple delivery options: Allow customers to choose between services such as Standard, Express, AIR, or SEA delivery methods.
• Improve checkout transparency: Customers can view realistic shipping costs before completing payment.

Step 1: Open Shipping settings

1. Log into your DecoNetwork website.
2. Browse to Admin → Settings → Shipping.

3. Select Shipping Methods.

   

   

   The Shipping Methods page will be displayed showing a list of your configured custom shipping methods.

   

   

   Shipping Methods settings page.

   Click the image to enlarge.

Step 2: Manage live shipping carriers

1. Click Manage Live Shipping Carriers.

   The Live Shipping Carriers page is displayed showing a list of the live shipping carriers currently configured in your account.

   

   Currently configured live shipping carriers.

2. Click Add Live Shipping Carrier.

   The Add Live Shipping Carrier page displays the live shipping carriers available for your region.

   

   Live shipping carriers available in your region.

Step 3: Add Australia Post as a live carrier

1. Click the Australia Post tile.

2. Click Connect Australia Post in the Details popup that is displayed.

   

   Connect the Australia Post live shipping carrier.

   The Edit Live Shipping Carrier page will open.

Step 4: Enter your Australia Post API key

1. Enter your Australia Post PAC API Key into the PAC API Key field.

   

   Enter your Australia Post PAC API key.

   Note: DecoNetwork uses the Australia Post Postage Assessment Calculator (PAC) API to retrieve live shipping estimates.

Step 5: Test and save the connection

1. Click Test settings.

   After clicking Test settings, DecoNetwork will verify that the PAC API key is valid and can successfully connect to Australia Post.

   

   A successful connection message will appear if the API key is valid.

2. Click OK.

3. Click Save.

   You will return to the Live Shipping Carriers page with Australia Post added to your list of connected carriers.

   

   Australia Post is now connected as a live shipping carrier.

Step 6: Choose Australia Post shipping methods

1. Click Choose Methods next to Australia Post.

   Tip: The Choose Methods button only becomes available after the connection test is successful.

   The Edit Live Shipping Carrier Methods page is displayed.

   

   Select the Australia Post shipping services you want to offer.

2. Tick the checkbox beside each Australia Post service you want to make available.

3. Click Save.

   The selected shipping methods will become available during checkout for applicable orders.

How to obtain your PAC API key

Australia Post provides API access through the Australia Post Developer Portal.

1. Go to the Australia Post Developers website.
2. Create or log into your Australia Post developer account.
3. Create an application for the Postage Assessment Calculator (PAC) API.
4. Copy the generated PAC API key.
5. Return to DecoNetwork and enter the key into the PAC API Key field.

Best-practice tips

• Ensure product weights are accurate to improve shipping estimate accuracy.
• Offer both Standard and Express methods so customers can choose between delivery speed and cost.
• Test shipping rates using different order sizes and destinations before going live.
• Regularly review enabled shipping methods to ensure they match your current shipping workflow.

Troubleshooting

Connection test fails

• Verify that the PAC API key was copied correctly.
• Confirm your Australia Post developer account is active.
• Re-enter the API key and test again.

No live rates appear at checkout

• Ensure at least one Australia Post shipping method is enabled.
• Check that product weights are configured.
• Confirm the shipping destination is supported by the selected Australia Post service.

Choose Methods button is disabled

• Run the Test settings process successfully first.
• Save the carrier configuration after the successful test.

FAQs

What does the Australia Post integration do?

The integration allows DecoNetwork to retrieve live shipping estimates from Australia Post during checkout.

Do I need an Australia Post developer account?

Yes. A developer account is required to obtain the PAC API key used for authentication.

Can I choose which Australia Post services customers see?

Yes. You can enable only the shipping methods you want customers to use.

Why are rates different from my manually configured shipping methods?

Live shipping rates are calculated directly by Australia Post based on package weight, destination, and the selected service.

Can I use Australia Post together with custom shipping methods?

Yes. Live Australia Post methods can be used alongside custom shipping methods such as local pickup or flat-rate delivery.

Additional Resources

• Shipping Methods
• Manage Live Shipping Carriers
• Add live shipping methods for a live shipping carrier
• Configure your dispatch address