Ability to Rename Uploaded Customer Designs within Business Hub

Under Consideration

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Zach Dewhurst

• June 28, 2026 12:47

Once a design has been uploaded to a customer's account, there is currently no way to rename the design or file. This can create confusion, particularly for embroidery jobs where multiple versions of the same logo may exist, such as:

• Left Chest
• Hat
• Beanie

If these files are not named correctly during the initial upload, it can become difficult for production staff to determine which version should be used on a particular product. Allowing administrators to rename uploaded designs would greatly improve organization and reduce production errors.

6

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  Print Parrot

  • July 23, 2026 14:05

  Yes thank you.
  The whole customer designs section needs an update, with access at the quote level ("add art" pop up) not just at the customer level.
  Renaming + Deleting with a simple GUI. (Already exists in the website page builder)
  
  
  
  Suggested a year ago:
  https://help.deconetwork.com/hc/en-us/community/posts/37258745149211-Business-Hub-File-Manager-GUI-Update-Easy-File-Delete
  
  It would be handy to be able to delete files within the quote, order, artwork approval stage.
  We are noticing a pattern of customers uploading the same, new versions or different formats (raster, vector) of existing art multiple times. We also add a file when we convert their file to vector. This congests their artwork section when only 1 print file is needed.
  
  Managing customer uploads and art files can only be done at the customer profile page. 
  Customer > Designs > Select Design > (Delete one by one)
  
  The GUI already exists in the page builder, where managing uploaded files can be deleted with the click of a button. It would be great to see this function in every media pop-up in the business hub. 
  
  Screencaps:
  https://imgur.com/a/BbrqTYz

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