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  3. Admin > Settings > General Settings > Fulfillment System Status

Place a test order

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Lee Prazner
Updated

You must have administrator access to use this feature

  1. Log into your DecoNetwork website.
  2. Make sure your system is in Testing Mode by browsing to Admin > Settings > General Settings.

    Select Fulfillment system status.

    Fulfillment

    The main work area will display the Fulfillment System Status page.

    Fulfillment
  3. Click on the Create an order in Business Hub link.
    Create

    Business Hub is launched with a new order form.

    New
  4. Click on the customer field and select a customer from the drop-down list.
    SelectCustomer.png

    You can type in the field to filter the customer list by name, email, street address, city, country, state, postcode, phone number, company, or store.

    If the customer does not exist, you can add a new customer on the fly.

  5. Add one or more products. You can add products in a few different ways:

    Click on a link above to see the instructions.

    You can add a divider after a product line item to create a visual separation from the next item. Click here for instructions.

  6. For each product added, select a color, specify quantities per size, add designs by clicking on the load in designer icon, select product options (if any), and optionally specify a discount.
    Order_Line_Item.png

    Clicking in the Size/Qty field will display a table for you to enter quantities for each size.

    Size_Table.png

    The Qty and pre-discount Line Total will be calculated automatically.

    Qty and Line Total fields

    If a discount has been specified, the price per unit will be calculated and displayed in the Discounted Unit Price column. The Total column will show the line total with the discount applied.

    Discounted_Unit_Price___Total.png

    Clicking on the Discounted Unit Price or the Total column will display the Discount table, allowing you to override the calculated price by adjusting the unit price or the total price.

    Discount_Table.png

    You can prevent the unit price and/or total price from being overridden by ticking the Lock Total Price and Lock Discounted Unit Price checkboxes.

    When the price has been overridden, the Discount, Discounted Unit Price, and Total Price cells will be highlighted. When the price has been locked, a lock icon will be displayed in the Total cell to indicate this.

    Overridden___Locked_Price_Indicator.png

  7. Click on the Shipping row, choose a shipping method from the table, then click on the okay button.
    Shipping_Method.png

    The Shipping table displays all the shipping methods available for shipping to the recipient's address. The price and the expected time for delivery are listed for each shipping method. Package Dimensions will only be shown for live shipping methods. Package dimensions are automatically calculated by the system using the values specified in the configuration page of the products ordered: Products > Manage Product > Edit Product > Shipping & Production.

  8. Click on Save & Email Order to save the order and email it to your customer for approval.
    Save & Email Order action

    You can choose to apply other actions to the order:

    • Save as Draft: If it is incomplete, you can save your order as a draft and update it later.
    • Cancel: Cancel will discard the order if it is no longer required.
    • Save Order: If you do not want to send the order to the customer just yet, just click Save Order. Once saved, you will have the option to send the order to the customer at a later time.
  9. Complete the Email form, then click okay.

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