Configuring Automatic or Manual Order Workflow for Shopify Orders in DecoNetwork

Integrating Shopify with DecoNetwork (DN) allows you to automate or manually control how orders from your Shopify store are processed for fulfillment in your DN Fulfillment Center (FC). Depending on your business needs, you can choose between an automatic workflow, where orders are submitted for production as soon as they meet specific criteria, or a manual workflow, which requires operator approval before an order is sent to production.

This tutorial will guide you through the steps to configure these workflow settings for your Shopify orders in DN, helping you optimize order management according to your operational preferences.

To Configure Automatic or Manual Order Processing Workflow in your DecoNetwork Store:

1. Log into your DecoNetwork website.
2. Browse to Admin > Websites.
   

   Click on the Manage button beside the store you want to configure.

   
3. Select FulFill Shopify Orders from the Store admin menu.
   

   The Shopify Settings page is loaded in the work area.

   

   

   Click the image to enlarge.

4. In the Workflow settings panel, configure the workflow options.
   

   You will see two main options for configuring the order workflow:

   • Automatically Submit New Orders That Are Ready
   • Submit Orders as Quotes Requiring Approval

   Configure Automatic Workflow

   If you want orders from Shopify to be automatically processed as soon as they are ready for production, follow these steps:

   1. Select the checkbox for Automatically Submit New Orders That Are Ready.
      • This setting will automatically push orders to DN's production queue in Business Hub once they are verified as ready. Orders must meet all mapping, design, and pre-production requirements to be considered "ready."
   2. Key Considerations for Automatic Workflow:
      • Orders will be automatically marked as "Requires Shipping Method" if the shipping method needs to be assigned to match the customer’s choice in Shopify.
      • Orders will show an "Awaiting Payment" status if the payment has not been received or confirmed before moving into production. Ensure you have set up payment processing correctly to avoid delays.

      Configure Manual Workflow

      If you prefer to manually review and approve orders before they go into production, configure the manual workflow settings as follows:

      1. Do not select the checkbox for Automatically Submit New Orders That Are Ready.

      2. Select the checkbox for Submit Orders as Quotes Requiring Approval if you want to require approval for each order.

         • This setting allows the DN operator to manually review orders after they are mapped and verified. Orders will not be sent to production until the operator confirms they are ready.

      3. Key Considerations for Manual Workflow:

         • Orders will be marked as "Ready to Submit" once they meet all the necessary criteria for production. The DN operator must then manually push the order to production.
         • Orders can also be marked as "Quote Requested" if they need to be sent for a quote before production. This setting is useful for custom or special orders requiring additional approval.
5. Click Save to apply your settings.